Our Story

Medical Partnerships was established in 2001 and was pretty much a family run business. It is now under new management, building upon a solid foundation since 2018 and is thriving. The Medical Partnerships Care Team works hard every day to ensure that we provide tailored home care to individuals with the aim of improving the quality of life and emotional wellbeing of those in need of our services. We believe in change for improvement hence we are constantly seeking new and better ways to deliver care. We do not give up on anyone. We believe that this is not a job, it is a calling!

The Medical Partnerships Care team consists of dedicated Managers and carers, working alongside other Adult and Social Care and healthcare professionals. We provide Person Centred Care for clients in the comfort of their own home.

Our care includes personal care, making light meals and mutual support to help clients avoid hospitals or care homes and continue living independently at home.

Our fully trained and highly qualified staff offer full independent and respite care services to those with dementia and adults over 65.

Areas We Cover

At Medical Partnerships we try to keep things local so the areas we cover at the moment are:

  • Hockley
  • Hawkwell
  • Rayleigh
  • Hullbridge
  • Ashingdon
  • Rochford

If  you live in a neighbouring area, please still feel free to call as we may still be able to assist.

Our Commitment To You

Medical Partnerships works hard to uphold the highest standards of care to ensure our clients wellbeing. Our care is all about you.

We will do everything we can to ensure that;

  1. You or your loved one continues to live independently at home
  2. We treat you with dignity, integrity and respect at all times
  3. You continue to live in a safe environment
  4. We will maintain confidentiality at all times

We will remain passionate and caring and listen to you every time

Mission Statement

Medical Partnerships is a learning organisation and our mission is to give the elderly a voice and to provide the support that is needed towards the night of their lives working in partnership with individuals, family, Adult Social Care and the NHS.

Our Philosophy

We love what we do and it is important that anybody who wants to join our team, loves what we do. As a result of this, every member of the Medical Partnerships Care Team must pass the Mums Test.
What is the mum’s test? It is simply, can we let a potential carer look after our own parents? If the answer is Yes, the person will be deemed suitable to be part of our excellent team of carers subject to employment checks.
For this reason, all our carers have very special qualities which cannot be taught, these qualities include empathy, compassion, understanding and a general love for what they do.

Our Approach

The quality of care and support we provide to the people in our services is always our priority. We are proud of our commitment to quality and as a leading provider in the sector, we are consistently looking for ways in which we can improve and enable the people we support to live the lives they want; lives which are fulfilling, meaningful and happy.

We have are aiming to provide quality in everything that we do hence we are always learning, reviewing and improving how we work and deliver our services. The people we support and their experiences are our best tutors and using their feedback, we continue to commitment ourselves to building better quality care for all.

Our quality goes beyond regulatory ratings, and whilst we place importance on creating Good and Outstanding services, this is just one of the many ways we measure quality and our other unique methods include:

Internal quality audits – a robust system that occurs every quarter that reviews services for quality and compliance

Quality checkers – a team of people we support who formally apply and receive training to complete quality audits within services

Growing together groups – co-production of organisational plans and policy development involving people we support from across the regions

Quality roadshows – a series of events attended by service managers to share best practise and learning